Can I purchase gift cards online? What about eGift cards?
Yes! Visit the Mendocino Farms Shop to purchase eGift cards (to be delivered to the recipient via email) or physical gift cards (available for delivery via USPS). Both types of gift cards are available in any amount between $15 and $100.
How do I redeem an eGift card (ex. in-store, online, catering)?
Please present your eGift card bar code at the register when ordering in the restaurant, or enter the numeric code when ordering online or through your mobile app.
Once I buy an eGift card, how soon is it available for use?
When you purchase an eGift card, you have the option of choosing your preferred delivery date. If you choose “now,” your eGift card will be available to use right away. If you select a future date, it will be available to use on that selected date.
Can I reload my gift card?
You may add money to an existing Mendocino Farms gift card at any time by visiting a store location.
Can I check the balance of my gift card online?
For balance inquiries and account history information on your Mendocino Farms gift card, please visit mendo.myguestaccount.com/guest and click on “Check Your Balance.”
Can I send multiple physical gift cards to different addresses in the same order?
Unfortunately you won’t be able to purchase multiple physical gift cards and send them to different addresses. Please start a new order for each mailing address you wish to send your gift card(s) to.
Can I send multiple digital eGift cards to different email addresses in the same order?
Unfortunately you won’t be able to purchase multiple eGift gift cards and send them to different email addresses. Please start a new order for each email address you wish to send your eGift card(s) to.
Can I purchase a physical gift card and an eGift card in the same order?
Unfortunately physical gift cards and eGift cards will need to be purchased separately.
Will I be charged a shipping fee when purchasing a physical gift card online?
Yes, you will be charged a shipping fee when purchasing a gift card through our online store. Shipping fees will vary based on number of gift cards purchased, delivery zip code, and delivery time. Gift card orders are shipped via USPS.
Can gift cards be mailed to a P.O. Box?
Yes, gift cards can be mailed to P.O. Box addresses.
How will I know that my eGift card has been sent?
You will receive an email confirmation once the eGift card has been sent.
Can I combine or consolidate multiple physical or eGift cards?
Unfortunately you will not be able to combine or consolidate multiple physical or eGift cards at this time
Are there any exceptions for redeeming gift cards?
Mendocino Farms gift cards can only be applied solely towards the cost of food and beverages for in-store orders, online orders, or mobile orders.
Can I include a gift message with my physical or eGift card purchase online?
Yes, you may include a gift message with your physical and eGift card purchases.
Does my gift card expire?
Mendocino gift cards do not have an expiration date.
What happens if my gift card is lost, stolen, or damaged?
Please reach out to [email protected] to report your lost, stolen, or damaged gift card.
Can I redeem my gift card for cash?
Our policy is to provide refunds where required by law.